From Top to Bottom, Inside and Out, The TQM Group is Your One-Stop Home Improvement Specialists, Always Delivering a World-Class Customer Experience!
Check out our website for more details on who we are and the services we offer. Either open your camera on the QR code below, or go to www.TotalQualityManagementGroup.com
WHAT SETS US APART
With deep roots tied to the Toyota Production System, Lean Six-Sigma, and Total Quality Management, leadership of the TQM Group saw an opportunity to bring something unique to the residential construction and service industry that has gone virtually extinct…a World-Class Customer Experience.
More often than not, stories from customers’ past experiences with other contractors and service providers are typically that of disappointment, frustration, and ultimately a poor customer experience.
Regardless of the trade, from general and specialty contractors to the various residential service providers serving our communities, complaints about lack of communication, professionalism, honesty, cleanliness, and quality work, plague online reviews.
Operating under the guiding principles of Total Quality Management and Lean Six-Sigma, TQM Group and companies are setting a new standard for the residential customer experience. No longer will you have the historical “bad” experiences associated with contracting services. We want to be your one-stop home improvement specialists delivering a lifetime of exceptional service and value.
Partial List of Services