Monday - Saturday 9:00am - 7:00pm
Prime Appliance Repair
Hours
General Info
PRIME APPLIANCE
10763 S State Street
Sandy, UT 84070
- Sales
We sell AND service ALL BRANDS, ALL APPLIANCES. All appliances are sold with a full parts & labor warranty: 90-day on gently used, 1-yr on new and new scratch & dent. We sell New, New Scratch & Dent and Gently Used appliances
Service
Prime Appliance, a leading Appliance Repair Company in the state of Utah, will come and diagnose your appliance for $89. The fee is applied towards the total cost of labor. If a part is needed to complete the repair, the full cost of the part will be added to the service fee.
In most cases, we come to you the same day if the call is received before 11am!
Our technicians are certified and factory trained. We service most major appliance brands. We install factory authorized parts.
Delivery and Professional Installation
Prime Appliance also offers delivery and professional installation of your appliance, even if you did not buy it from us! We also work with builders to do their appliance installations!"
We are one of the most reasonably priced repair companies in the industry!
Call Us 385-842-3556
TAMBIEN HABLAMOS ESPANOL
Business Hours:
M-S 9am - 7pm
Closed Sunday
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Reviews
Overall Rating
Based on 22 Reviews
Reliable. Efficient & Reasonably Priced
It's hard to pick an appliance repair company out of the blue. I googled a couple, called a couple and decided to try Prime. Their rates were reasonable. Omar came out assessed and was very knowledgeable. He ordered parts came back and got everyt... more
Quick and great service
The dryer at our rental stopped working. Prime was able to get us an appointment the next day and the repairs done the following day. Our renters thought the tech, George, was fantastic and very helpful. Not only did George fix the dryer he also d... more
Denied service because I asked questions
I had Prime Appliance come look at my refrigerator because it was not making ice. I expressed concerns about the diagnosis, and also noted that parts were cheaper and available right away directly from the manufacturer (they told me 3-4 weeks for par... more
Response from owner
on November 17, 2023
Hello Jeff. This is Prime Appliance’s service manager. I am so sorry that you feel that way about our company. We welcome and appreciate our customer’s questions! During the visit, the tech explained his findings, showed you pictures of the damage -t... moreGreat job installing our dish washer
They showed up on time, got us in their schedule quickly and left everything clean where they worked. Highly recommend. Also they charged us what we were quoted over the phone thanks
Unknown labor fees
For an hour and twenty minutes of work, he did fix my problem, and then asked for $210. That’s about $150/hr.
I called them because someone else quoted a higher visit fee. Make sure you get them to quote you labor fees in advance. Start a stop watch... more
Amazing Experience with Prime Appliance
Too bad it only goes to 5 stars!
Today is Labor Day, I had contacted 5-6 repair companies, could not even get
a reply. Contacted Prime Appliance and got a reply within a couple hours, got an appointment with them for Labor Day, Omar and Frankie arriv... more
Samsung refrigerator repair
Sorry I can only give five stars these guys are unbelievably great!! Fast conscientious unbelievable in this day and age.
Thanks again for fixing my fridge
Impressive and Reasonable
My rental property fridge is broken, I have recorded a short video and sent to several companies to ask if they can fix it. The main problem is that broken part is not available on the market anymore. Some companies told me they charge $75 for visit ... more
Repaired washer on a dual washer dryer
Thank you Prime Appliance Repair for completing the repair of our washer dryer combination. (The washer pump when out and could not be fixed so they replace it.) You did exactly what you said your would do and the final cost was less than expected. ... more
Washer throwing error code
We have a Whirlpool Duet washer throwing an error for months. Looked at getting a new one. Expensive! Looked in KSL for appliance repair and tried Prime Appliance due to the good reviews. Let me add my good review. They were able to come out the same... more